Privacy Policy

We ensure that your personal information is handled in accordance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and all applicable laws. This document refers to Bouncy Castles On The Wirral and its employees as "we" and to customers and website visitors as "you."

James, our data protection officer and company owner, oversees the safe storage and processing of your data. If you need to reach them, they can be contacted at 0151 353 7899 or via our contact page.

Your data is only stored and processed by us if you make an inquiry or order with our bouncy castle rental company. This includes your name, contact information, and IP address, which we need to provide our services and comply with tax and insurance regulations.

We keep your personal information for up to three years after your time as a customer for tax and insurance purposes. After this time, it will be anonymized, unless you opt-in to receive future communications from us.

Our data protection officer manages access to your personal information, and only they and authorized staff members have access. Service providers we use, such as our website provider Booking Online Ltd and email provider Fastmail, may also store a copy of your data. If you send your details via social media, that platform may keep a copy as well.

We do not sell or give your information to third parties for marketing purposes, but we may need to share it for legal reasons, such as in the case of an insurance claim, tax audit, or fraud prevention.

You have the right to request details on any data we have stored about you. We can send a copy to the email address you used with our services. If you were previously a customer, we may need to keep some of your information for tax or insurance reasons, but otherwise, we will comply with your request.

You can opt-in or out of our marketing messages at any time by clicking the link at the bottom of emails we send or by contacting us.

Our website uses cookies to allow you to place an order, but they are temporary and do not identify individual visitors. Third-party services such as Google Analytics may also use cookies. Third-party cookie policies may differ from ours.

If you have a complaint regarding our use of your data, please contact the Information Commissioners’ Office (ICO) in the UK.